I take my kids just about everywhere on it, much to their delight. The Rad Wagon has become my favorite mode of transportation for family outings. I constantly receive comments on how "Rad" they are to ride. It's hard to go unnoticed when you're on one of these bikes. Having logged over 2,600 miles on the Rad Wagon and 1,800 miles on the Rad Runner, I can vouch for their durability and fun factor. I am a proud owner of both the Rad Runner and the Rad Wagon from Rad Power Bikes. Outstanding Biking Experience with Rad Power Bikes!
this is absolutely the worst customer service I have ever experienced and will be certain to post bad reviews in as many places as possible to ensure people understand who they are doing business with. I asked him to tell me if it was the battery or charger, would not reply, said to go buy a charger…. I tried the online chat and guess what….? “Due to high volume, our agent will get to you shortly…….” I finally did get to do online chat and the agent “ Kesaih” was as helpful as a ………! Did not answer I of my questions, would not give me a phone number to call, eventually told me I should buy a new charger and my warranty is expired. No phone number only email support with generic reply that sounds like an airline company “ we are extremely high volume…. Was not sure if it was defective charger or battery…… I tried contacting Rad…. Reid to charge and it would not take a charge. This spring used it a couple Time till battery needed charging the. It has 179km and only used 3 months last summer/fall.
I purchased a Rad Rover 6 + July 22, 2022.
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